• Location: Woodbridge-IP13 6ET, Lowestoft-NR32 2EX, Felixstowe - IP11 3SH

  • Email: customerservices@eastsuffolkservices.co.uk

When things break, we don’t. From daily fixes to big projects, we keep your business running

Facilities issues don’t keep office hours, and neither do we, so when the unexpected happens, you have a trusted supplier ready to fix the problem, and our rapid response minimises downtime, giving you total peace of mind. We handle everything from routine maintenance programs to large one-off projects, and we deliver with equal excellence.

Scheduled upkeep and inspections to prevent issues before they occur. We plan routine servicing for critical systems and assets, ensuring longevity and consistent performance. This proactive approach reduces breakdowns and keeps your facilities running efficiently.

In addition, we also carry out reactive repairs.  Fast-response repair services to address unexpected problems or emergencies at any time. Our on-call technicians are available to make safe and fix urgent issues – from broken windows to storm damage – safeguarding your property and business.

We carry out comprehensive building maintenance services to keep structures secure and in top condition. Our team can repair or replace doors, windows, locks, roofing elements, fencing and walls, and other building components as needed. From minor carpentry works to more extensive repairs, we make sure your buildings are structurally sound and functional.

Repair and upkeep of community facilities and outdoor infrastructure. This includes maintaining public toilets and washrooms, shelters and bus stops, beach huts along our coast, lifebelts and life preservers, street furniture (benches, bins, etc.), signage and street name plates, and other fixtures. We ensure public spaces remain clean, safe, and inviting for everyone.

Regular inspection and maintenance of play areas, parks, and recreational equipment. We conduct safety checks and perform repairs on playground apparatus, sports facilities, and outdoor play equipment to ensure they meet safety standards. Families and visitors can enjoy these amenities knowing they are well-maintained and hazard-free. Upkeep of paths, walkways, and minor roadways within your facilities or community spaces.

As a locally-based compliance partner, we understand the unique requirements of East Suffolk properties. Serving commercial properties, East Suffolk Council
facilities, depots, Town and Parish Councils, and community venues throughout
the region, we deliver tailored compliance inspections that keep you fully
compliant and your premises safe. We’ve built our reputation on reliability,
technical excellence, and exceptional customer service. When it comes to workplace safety and legal compliance, there’s no room for compromise.

We carry out the following specialist statutory compliance services:

Legionella Risk Assessments
Legionella bacteria pose a serious health risk in water systems, and UK law mandates that all businesses conduct regular risk assessments

Electrical Safety Testing & EICR Inspections
The Electricity at Work Regulations 1989 place an absolute legal duty on employers to ensure that electrical systems are maintained and safe. Protect your employees, avoid business interruption, and ensure your insurance remains valid with our thorough electrical safety inspections. Non-compliance can result in serious injuries, fires, prosecution, and insurance invalidation.

Asbestos Inspection
Despite being banned in 1999, asbestos remains present in thousands of
commercial buildings across East Suffolk. The law legally requires duty holders to manage asbestos-containing materials (ACMs) in non-domestic premises.

End-to-end facilities management support for events and special projects. Planning a festival, market, or large public gathering? We can deploy our team to handle temporary installations, sanitation facilities, staging logistics, and site clean-up.

Our Facilities management has successfully managed facilities for major events like the First Light Festival and the Tour of Britain, ensuring all infrastructure was in place and everything ran without a hitch. We love helping bring events to life by taking care of all the behind-the-scenes details.