Location: Woodbridge-IP13 6ET, Lowestoft-NR32 2EX, Felixstowe - IP11 3SH
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Email: customerservices@eastsuffolkservices.co.uk
A partner who keeps your spaces safe and your collections secure
Every space tells a story. From a quick stop on the high street to a long stay by the shore, parking works best when it feels effortless and fair. What guides our work is our commitment to valuing fairness, safety, and trust. Our Civil Enforcement Officers are there in the background, keeping roads clear, car parks accessible, and rules enforced with consistency, while our SIA-licensed teams ensure parking income is collected safely.
Secure Cash Collections
Collecting cash from parking machines or tills can be risky and time-consuming. That’s why East Suffolk Services offers a fully accredited cash collection service for parking income and other cash payments. Our operatives hold the required SIA Cash & Valuables in Transit (CViT) licence and are trained in secure handling. Therefore, every cash transit is managed by vetted, uniformed professionals driving GPS-tracked vans. We follow stringent protocols, enhanced security and audited counts, to ensure your cash never goes missing. By outsourcing collections to East Suffolk Services, you eliminate in-house risk, and we ensure you receive regular deposits directly to your account.
Our cash services are not limited to council car parks. We will work with shopping centres, retail parks, leisure venues, universities, hospitals, and any organisation that handles cash income. From town centre pay-on-foot machines to private operator parking barriers and meter collections, we tailor our routes to meet your sites.
Parking Management
Our team acts as the delegated enforcement arm for local highways, using the full powers of Civil Parking Enforcement (CPE) under the Traffic Management Act 2004. Entrusted by Suffolk County Council, we patrol on-street parking and process Penalty Charge Notices (PCNs) in the district. We manage and patrol 1,157 roads and 94 car parks. We use a modern, data-driven approach to ensure accurate processing as we serve you.
All our Civil Enforcement Officers are fully accredited to national standards with rigorous training that covers legal, social and practical aspects of parking work, so they enforce regulations with consistency and courtesy.
Effective parking enforcement isn’t just about fines; it’s about keeping spaces available for your customers and residents. For local businesses and authorities, this means smoother traffic flow. Our service helps you maximise parking revenue while minimising labour: we handle all patrols, ticket processing and administration, freeing you to focus on core priorities.